Support

Statsnet, Inc.

How Can We Help?

We're here to help you get the most out of Statsnet. Whether you have a question about your account, need help navigating our platform, or want to report an issue, our team is ready to assist. To start exploring, try the Kazakhstan company registry or the industry catalog.

Contact Us

Our support team typically responds within 24 hours on business days.

Frequently Asked Questions

How do I create an account?

Click "Sign Up" in the top right corner of the page, enter your email address and create a password. You'll receive a confirmation email to verify your account.

How do I reset my password?

Click "Sign In", then select "Forgot Password". Enter your email address and we'll send you instructions to reset your password.

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard) through our secure payment provider Paddle. All transactions are encrypted and secure.

How do I change my subscription plan?

Go to your account settings under "My Account" and select "Plans". From there you can upgrade, downgrade, or cancel your current subscription.

Can I get a refund?

Refund requests are handled on a case-by-case basis. Please contact us at hello@statsnet.co within 7 days of your purchase and we'll do our best to help.

What data sources does Statsnet use?

Statsnet aggregates publicly available business data from official government registries, court records, financial filings, and other open sources across multiple jurisdictions.

How often is the data updated?

Our data is updated regularly as new information becomes available from official sources. Update frequency varies by jurisdiction and data type.

Can I use the API?

Yes, we offer API access for businesses and developers. Submit a request through the API page or contact us directly for pricing and documentation.

I found incorrect data. How do I report it?

Please email us at hello@statsnet.co with the company name, jurisdiction, and a description of the error. We'll investigate and correct it as soon as possible.

Report a Bug

If you've encountered a technical issue with our platform, please email us at hello@statsnet.co with the following information:

  • A description of the issue
  • Steps to reproduce the problem
  • Your browser and operating system
  • Screenshots, if applicable

Business Inquiries

For partnership opportunities, enterprise solutions, or bulk data requests, please reach out to hello@statsnet.co.